Last updated: September 9, 2026
Welcome to Trovesia. These Terms of Service govern your access to and use of https://www.trovesia.com/, our online store, and the products and services made available through it (collectively, the “Services”). By using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services.
1. Eligibility and accounts
You must be at least the age of majority in your place of residence, or use the Services with the consent and supervision required by applicable law. Information you provide must be accurate, current, and complete. You are responsible for protecting your account credentials and for activity under your account.
2. Products and information
We try to describe and display products accurately, but colors, packaging, and appearance may vary by screen, production run, or supplier. Product information is provided for general informational purposes and is not medical advice. Results vary between individuals. Follow product directions, patch-test where instructed, and discontinue use if irritation occurs.
We may update descriptions, prices, availability, purchase limits, or product offerings at any time without notice.
3. Orders
Submitting an order is an offer to purchase. An order is accepted only after payment is authorized and Trovesia confirms acceptance. We may decline, limit, correct, or cancel an order for reasons including availability, suspected fraud, pricing errors, or shipping restrictions. If we change or cancel an order, we will attempt to contact you using the details supplied at checkout.
Purchases are intended for personal or household use unless Trovesia agrees otherwise in writing.
4. Prices, billing, and promotions
Prices, discounts, and promotions may change without notice. The price charged is the price shown when your order is placed, subject to correction of obvious errors. Unless stated otherwise, taxes, duties, customs charges, and shipping costs may be added at checkout or charged by the destination country.
You confirm that you are authorized to use the payment method supplied and agree to provide complete and accurate billing information.
5. Shipping and delivery
Delivery dates are estimates rather than guarantees. Carrier delays, customs processing, weather, incorrect addresses, and events outside our reasonable control may affect delivery. Please see our Shipping Policy for current processing and delivery information.
6. Returns and refunds
Returns, exchanges, and refunds are governed by our Refund Policy, which forms part of these Terms.
7. Acceptable use
You may use the Services only for lawful purposes. You must not violate laws or third-party rights; introduce malware; attempt unauthorized access; interfere with security or operation; scrape or harvest personal information; submit deceptive information; impersonate another person; or use the Services to distribute spam, abusive, defamatory, obscene, or unlawful material.
8. Intellectual property
The Services and their text, design, graphics, images, video, audio, logos, trademarks, and other content are owned by Trovesia or its licensors and are protected by applicable intellectual-property laws. You may use the site for personal, non-commercial shopping purposes only. No other license is granted without prior written permission.
9. Reviews and feedback
If you submit reviews, photographs, suggestions, or other content, you confirm that you own or control the necessary rights and that the content is accurate and lawful. You grant Trovesia a worldwide, non-exclusive, royalty-free license to host, reproduce, adapt, publish, and display that content for operating, improving, and promoting the Services. We may moderate or remove content that violates these Terms.
10. Third-party services and links
The Services may rely on or link to third-party providers. We are not responsible for third-party websites, content, products, terms, or privacy practices. Your use of a third-party service is at your own risk and may be governed by separate terms.
11. Errors and service changes
Information may occasionally contain typographical errors, inaccuracies, or omissions relating to descriptions, prices, promotions, availability, or delivery. We may correct information, update the Services, or cancel affected orders as permitted by law.
12. Disclaimer of warranties
To the fullest extent permitted by law, the Services and products are provided “as is” and “as available” except for warranties expressly stated by Trovesia or required by law. We do not guarantee uninterrupted, timely, secure, or error-free access. Nothing in these Terms excludes mandatory consumer guarantees that cannot legally be excluded.
13. Limitation of liability
To the fullest extent permitted by law, Trovesia and its affiliates, personnel, contractors, and service providers will not be liable for indirect, incidental, punitive, special, or consequential losses arising from use of the Services or products. Where liability cannot be excluded, it will be limited to the amount paid for the affected order, except where a greater remedy is required by law.
14. Indemnification
To the extent permitted by law, you agree to indemnify and hold Trovesia harmless from third-party claims and reasonable costs arising from your unlawful use of the Services, violation of these Terms, or infringement of another person’s rights.
15. Suspension and termination
We may suspend or terminate access if we reasonably believe you have violated these Terms or created risk for Trovesia, customers, or third parties. Provisions that by their nature should survive termination will remain in effect.
16. Severability, waiver, and assignment
If a provision is unenforceable, it will be limited or removed to the minimum extent necessary and the remaining provisions will continue. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; Trovesia may assign them as part of a business transfer or reorganization.
17. Governing law
These Terms are governed by the laws applicable where Trovesia has its principal place of business, without limiting any mandatory consumer rights you have under the laws of your residence.
18. Changes to these Terms
We may update these Terms by publishing a revised version on this page. Material changes will take effect as required by applicable law. Continued use after the effective date constitutes acceptance of the updated Terms.
19. Contact
Questions about these Terms should be sent to Trovesia at [email protected].