Last updated: September 9, 2026
This Privacy Policy explains how Trovesia collects, uses, shares, and protects personal information when you visit https://www.trovesia.com/, create an account, place an order, contact us, submit a review, or otherwise use our website and services.
Information we collect
Depending on how you use the site, we may collect:
- Contact and account information, including your name, email address, telephone number, login details, and saved preferences.
- Order and delivery information, including billing and shipping addresses, products purchased, order history, returns, and tracking details.
- Payment information. Payments are processed by payment providers. Trovesia generally receives transaction identifiers, payment status, and limited payment details rather than complete card data.
- Device and usage information, including IP address, browser type, device identifiers, referring pages, pages viewed, interactions, and cookie data.
- Communications and user content, including support requests, survey responses, product reviews, ratings, and photographs you choose to upload.
How we use information
We use personal information to operate the store, process payments and orders, deliver products, provide tracking and customer support, administer returns, maintain accounts, publish submitted reviews, prevent fraud and abuse, comply with legal obligations, improve our website and products, and send service or marketing communications where permitted.
Cookies and similar technologies
Trovesia and its service providers may use cookies and similar technologies to keep the cart and checkout working, remember preferences, secure the site, understand performance, measure traffic, and support advertising or analytics where enabled. You can control cookies through your browser. Blocking essential cookies may prevent parts of the store from working correctly.
How we share information
We may share personal information with vendors that help us operate the store, including website hosting and ecommerce providers, payment processors, fraud-prevention services, analytics providers, customer-support tools, warehouses, delivery carriers, and professional advisers. We may also disclose information when required by law, to protect rights and safety, or as part of a merger, financing, acquisition, or transfer of the business.
We do not sell personal information for money. Some privacy laws define certain analytics or advertising disclosures as “selling” or “sharing”; where those laws apply, you may have the right to opt out.
International processing
Our service providers may process information in countries other than the country where you live. Where required, we use appropriate safeguards for international transfers.
Retention and security
We retain information for as long as reasonably necessary to provide services, maintain business and tax records, resolve disputes, enforce agreements, and meet legal obligations. We use reasonable administrative, technical, and organizational safeguards, but no online system can be guaranteed completely secure.
Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, restrict, or receive a copy of your personal information; object to certain processing; withdraw consent; or opt out of certain marketing and data sharing. We may need to verify your identity before completing a request. You may unsubscribe from marketing emails by using the link in the message.
Children
Our services are not directed to children, and we do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided information to us, please contact us.
Third-party websites
The site may contain links to third-party websites. Their privacy practices are governed by their own policies, and Trovesia is not responsible for those practices.
Changes to this policy
We may update this Privacy Policy to reflect operational, legal, or regulatory changes. The updated version will be posted here with a revised date.
Contact us
For privacy questions or requests, email Trovesia at [email protected].